FAQs

Do you sell bulk/private label?

No. 

Do you ship Internationally?

No. I only ship within the United States and Canada. 

Do you offer refunds?

Yes, on a case by case bases. For a possible refund on any order please use our contact form to reach us or email us at support@kswnaturals.com.

Are your products handmade?

Yes, all the products we sell in our shop are handmade.

Are your products Vegan?

Yes.

Are your products Cruelty Free?

Yes.

How often do you make fresh batches?

Depends on the items popularity. Most products are made fresh per order.

Are your products Natural?

Yes. However, there is no legal definition for "natural" when it comes to skin care products in the United States.

In the US our cosmetics are regulated by the FDA and the FDA has no legal definition for "natural" when it comes to cosmetics.

Natural is a greenwashing term that brands us for marketing and any company can technically call their products "natural" since there is no legal definition for it.

However, since we monitor every ingredient we use in our products, we are confident our products are natural.
 

Do your products contain preservatives?

Yes, preservatives are a must to keep your products from growing mold, yeast, and bacteria. Even if there is no visible mold, your product could still contain bacteria that could harm your skin. Where there is water, there is life and products that contain water or may come into contact with water must have a preservative. Other brands making preservative free claims may be misinformed about the preservative method they are using or their products are likely to spoil quickly since they aren't preserved.

Where are your products made?

North Carolina. United States.